ABOUT US

Providing Superior Last Minute Delivery Teams

Delivery of a package through a delivery service.

Pillar Rapid Response is an affiliated company of Pillar Logistics and provides retailers and other 3rd party delivery companies nationwide with an immediate resource for highly qualified home delivery teams.

THE FOUR PILLARS

1 | SATISFACTION

We are not satisfied unless our customers are 100% satisfied which may mean something different to each of our customers. Our dedicated last mile delivery solutions can only achieve 100% customer satisfaction by understanding and exceeding the expectations of each of our customers and each individual delivery.

2 | INTEGRITY

Integrity is being honest and having strong principles. Our customers have entrusted us with critical aspects of their business, most importantly going into their customers’ homes to deliver their products. In every task and interaction with our customers we commit to maintaining the highest level of integrity.

3 | RESPONSIBILITY

We have a high ethical responsibility to our employees, customers, and society. We maintain an ethically responsible company by setting clear moral standards from the outset and being as transparent as possible in all our dealings with customers, employees, vendors and the community.

4 | PARTNER

We are an extension of our customers’ brand and believe that we are their partners, not a vendor of service. We strive to bring a higher level of services to our customers — services that include thought leadership and innovative ideas and solutions to our customers’ challenges.

SERVICES

Rapid Response For Delivery Teams When You Need Them

Pillar Rapid Response provides last mile delivery teams to retailers of big ticket items like furniture, bedding and appliances. When you need a highly qualified team on short demand for short term requirements, we provide a dedicated team of delivery drivers so you can fufill your delivery orders.

INDUSTRIES

Pillar Rapid Response has on-demand delivery teams in place to provide exceptional last mile, last minute delivery service to retailers and manufacturers of big ticket products such as furniture, bedding and appliances.

HOME FURNISHINGS

Our white glove delivery service ensures that home furnishings are delivered with the highest standards to exceed consumer expectations.

BEDDING & MATTRESSES

Our experienced teams will deliver and set-up products with the confidence that the customer will be comfortably sleeping on it that night.

APPLIANCES & ELECTRONICS

Our delivery teams have specialized knowledge and experience to ensure that appliances and electronics are installed and working properly.